Technical Support Analyst

Overland Parkonsitemid

Posted 2w ago · via Workday

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About this role

The Technical Support Analyst is responsible for providing technical support to WellSky clients. The scope of this job includes the timely resolution of user issues by defining technical problems and working with engineering teams to test, validate, and resolve issues as appropriate. This opening is with our Post Acute Care Facilities Support team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities: Review, troubleshoot, and document escalated application technical issues. Assist engineering and quality assurance teams to identify, debug, test, and resolve client-facing application issues.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, salesforce

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Overland Park. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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