Customer service specialist

Braesideonsitemid

via Greenhouse

About this role

About the Opportunity We're looking for a friendly, adaptable and customer-focused Customer Service Consultant to join a well-established team within the waste management industry. Based in Braeside, you'll be the first point of contact for customers, assisting with general enquiries, waste collection bookings, invoice queries and service-related requests. This is an initial 2-month contract, ideal for someone looking for an immediate opportunity to utilise their customer service skills within a supportive and collaborative team. What You'll Be Doing Responding to inbound customer enquiries via phone and email. Assisting customers with waste collection bookings and service requests. Managing enquiries relating to missed bin collections and waste services.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Braeside. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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