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WEXCustomer Service Specialist
Maine - Remote Officeremotemid
Posted yesterday · via Workday
About this role
About the Team/Role Working in a lively and fast-paced call center environment, the Customer Service Support 1 (CSS1) is the primary point of contact for WEX customers. This role is responsible for answering inbound inquiries regarding account maintenance, billing, and technical support through multiple channels, including phone and email. You will be assigned to support one of the following call centers based on business needs: WEX Health (Benefits) : Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: hipaa, salesforce
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
hipaasalesforce
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