Customer Success Manager (LATAM Only)
manager
via Ashby
About this role
Customer Success Manager (LATAM, Remote)
About Whippy
Whippy is a fast-growing AI communication platform helping some of the largest staffing and workforce companies in the United States replace manual workflows with intelligent AI agents across voice, SMS, chat, and automation. We are at $6M ARR, bootstrapped, and scaling fast.
Read this before applying.
MUST have either a STEM degree (Engineering, Computer Science, Mathematics, or similar) OR proven experience working directly with APIs, webhooks, integrations, or automation workflows in a SaaS environment. If you do not meet this requirement, you will not be considered for this role regardless of your customer success experience. This is non-negotiable.
About This Role
This is not a traditional CSM role.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: zoom
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
zoom