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Wk

IT support Engineer

JPN - Tokyoonsitemid

Posted yesterday · via Workday

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About this role

As an L2 IT Support Engineer, you will be responsible for the ongoing support, maintenance, enhancement, and operation of workplace technology, computer systems, and telecommunications services. In this role, you will provide advanced technical support to the business, handling complex end-user requests, L2 incidents, and service issues through phone, email, self-service portals, or direct hands-on engagement with user systems. You will troubleshoot and resolve non-standard technical issues, ensuring timely restoration of services and a high-quality user experience. Additionally, you will provide operational and project-based support for local and global server-hosted applications, acting as hands-and-feet support where required.…

Read the full description on Wk's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: azure, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in JPN - Tokyo. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

azureteams

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