Customer Success Manager, Renewals & Growth

As a Customer Success Manager, you will be responsible for driving customer value, retention, and long-term growth across your portfolio. You will act as a strategic partner to customers, ensuring they achieve their desired outcomes through effective onboarding, product adoption, and ongoing engagement. You will proactively identify risks and opportunities, advocate for customer needs internally, and collaborate cross-functionally to deliver a seamless customer experience. Your ability to combine relationship management with data-driven insights will directly impact retention, expansion, and overall customer satisfaction. This is a Permanent Full-Time position. You will work in a hybrid setup from our Shenton Way office (2-3 days per week work from home) #LI-Hybrid.…