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Zoom Communications

Premier Support Manager

London (UK)onsitemanager

Posted today · via Workday

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About this role

What You Can Expect As Premier Support Manager, you will lead a team of Technical Account Managers at the forefront of Zoom’s most strategic enterprise relationships, directly shaping customer outcomes and the long-term success of our Premier Support portfolio. Day to day, you will develop your team, define performance goals, and serve as an executive escalation point for complex customer situations, working in close partnership with Customer Success, Service Engineering, and Sales. This role is a strong fit for someone who leads with data, builds accountability with care, and brings genuine commitment to developing people alongside delivering results. You will report to senior leadership within the Global Premier Support organisation. This is a hybrid position at our London office.…

Read the full description on Zoom Communications's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, zoom

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in London (UK). We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamszoom

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