Technical Consultant

Tokyo 23 wardsonsitemid

Posted today · via Workday

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About this role

What You Can Expect You are the anchor of long-term technical success for some of Zoom's most complex enterprise contact center deployments. You own the ongoing technical relationship across a portfolio of MSO accounts running Zoom Contact Center and Zoom Virtual Agent, driving continuous optimization, resolving escalations, and ensuring customers extract measurable value from the platform. You work at the intersection of customer advocacy, platform expertise, and operational excellence, partnering closely with Engineering, Product, and Customer Success to move quickly on what matters most. Candidates without hands-on cloud contact center experience or conversational AI platform expertise will not be considered for this role.…

Read the full description on Zoom Communications's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: javascript, python, rest, teams, zoom…

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Tokyo 23 wards. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

javascriptpythonrestteamszoomoauthsalesforce

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