Leader, customer delivery

Kuala Lumpurhybrid

Posted today · via Workday

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About this role

Meet the Team At Cisco Professional Services, we revolutionize how technology is deployed, adopted, and operated in the AI era. We integrate deep cross-architecture expertise — spanning networking, data centers, security, collaboration, observability, and mass-scale infrastructure — with AI-powered digital insights and advanced automation. We ensure our technology strategy translates into real-world business success, powered by our unique differentiators. Your Impact You’ll be responsible for managing a team of Consulting Engineers/ Technical Leaders delivering complex customer programs within Cisco Customer Experience (CX). This role ensures delivery excellence, governance, predictability and customer outcomes across a portfolio of Service Provider, Data Centre and strategic customers.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Kuala Lumpur. We weight your proximity and willingness to relocate.

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Skills in this role

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