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AYANA HospitalityAYANA Jakarta

Guest Relations Officer (Mandarin Speaker) | AYANA Midplaza, JAKARTA

Central Jakartaonsite

Posted 3mo ago · via Workable

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About this role

Join our prestigious team at AYANA Midplaza, Jakarta, and contribute to the exceptional guest experience that our hotel is known for. We are looking for a Guest Relations Officer who is fluent in Mandarin to ensure our Mandarin-speaking guests feel welcomed and valued during their stay. Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g.…

Read the full description on AYANA Hospitality's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Central Jakarta. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included
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