Mandarin Guest Relation Officer (Native/Speaker) | AYANA Komodo

Komodoonsite

Posted 5mo ago · via Workable

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About this role

AYANA Hospitality is excited to offer the position of Mandarin Guest Relation Officer (Native/Speaker) at our stunning AYANA Komodo resort. This role is critical in cultivating a welcoming atmosphere for our guests, ensuring they receive premium service throughout their stay. You will use your language skills and hospitality expertise to create memorable experiences. Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g.…

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reqspace match rubric

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Domain experience

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Recency

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Location fit

This role is based in Komodo. We weight your proximity and willingness to relocate.

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