Vice President, Senior Claim Consultant

Department: Claim Advocacy & Consulting Services Department Job Summary: The Vice President, Senior Claim Consultant is a senior client advocate and claims strategist responsible for delivering exceptional claims and risk management consulting to complex clients. The role leads multi-line claim programs, strengthens carrier and third-party administrator accountability, and translates claim activity into practical financial and operational insights. Principal Responsibilities: Act as a trusted member of each client’s claim management team, providing strategic advocacy from initial reporting through resolution. Develop and maintain a tailored Claims Service Plan that aligns claim handling, reporting, escalation protocols, and stewardship expectations with each client’s priorities.…