Customer Success Manager (m/f/d)

Wokinghybridmanager

Posted 3w ago · via Workday

About this role

Professional who works to grow a business and extend its reach in order to increase revenue. We are looking for an enthusiastic and proactive Customer Success Manager to join our team, based in the UK or Luxembourg. In this role, you will build and manage your own client portfolio, support long-term customer satisfaction, and help our customers get the best value from our services. You will work closely with clients and internal teams to strengthen relationships, support growth, and reduce customer churn. As a Customer Success Manager, you will act as a trusted advisor to your clients. You will support them from onboarding through to ongoing service delivery, helping to ensure a smooth experience and a high level of customer satisfaction.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Woking. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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