Guest Services Manager

Rio Las Vegasonsitemanager

Posted today · via Workday

About this role

WHAT YOU’LL DO The Guest Services Manager will work closely with the Resort Operations Manager to ensure the daily operations of the Front Desk run smoothly, while supervising the Front Desk Team Members, resolving guest challenges, fostering positive morale, and exceeding guest service expectations at every opportunity. This role requires a deep understanding of Front Office operations, property management systems, collaboration with other departments, developing future hotel leaders, and the ability to problem solve and overcome obstacles with grace and poise.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Rio Las Vegas. We weight your proximity and willingness to relocate.

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Skills in this role

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