Customer Success Manager - ANZ
Australiahybridmanager
Posted 4mo ago · via Workday
About this role
The Customer Success Manager (CSM) is a pivotal role in our organization, responsible for ensuring that our ANZ customers achieve their desired outcomes through the effective use of our software solutions. The CSM serves as a trusted advisor, advocating for customer interests while aligning with the company’s business objectives. This position bridges the gap between sales, support, product development, and the end user, fostering a long-term, mutually beneficial relationship between the customer and our organization. The role focuses on a portfolio of approximately 80 key accounts across Australia and New Zealand representing $5M AUD in ARR, including customers using Epicor Senior Living and Kinetic products.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: rest, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Australia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
restteams
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