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Focus IT RecruitmentInformation Technology

2nd Line Engineer

Readingonsitemid

Posted 79mo ago · via Smartrecruiters

About this role

1 st/2nd Line Support Engineer The Company: Focus IT have the pleasure of working with this well-established support Company. Due to demand they are seeking a support engineer to complement their existing support team. The Role: Due to industry growth, we now have a requirement for self-driven and highly motivated person to come in and build on their expertise in the support sector and complement the existing team Key responsibilities: being the first point of contact for customers seeking technical assistance over the phone or email; qualifying and documenting the problems raised by customers; Responsible for handling support of service requests which relate to all technology including; workstations, servers, printers, networks, and vendor specific hardware and software.…

Read the full description on Focus IT Recruitment's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Reading. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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