1st Line Support Engineer - Office Based

Umhlangaonsitemid

Posted 2mo ago · via Workable

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About this role

We are looking for a motivated and customer-focused 1st Line Support Engineer to join our growing IT support team. This role is ideal for someone who enjoys problem-solving, working with technology, and delivering excellent customer service in a fast-paced professional environment. You will act as the first point of contact for technical support queries, assisting users with day-to-day IT issues while ensuring a high standard of support and communication. Key responsibilities The successful candidate will play an important role in supporting business operations by providing efficient and timely technical assistance across hardware, software, and systems.…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Umhlanga. We weight your proximity and willingness to relocate.

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