2nd Line IT Support Engineer - MSP Experience

Umhlangaonsitemid

Posted 2mo ago · via Workable

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About this role

About the Company Our client is an established Managed IT Services Provider supporting businesses across the UK. They provide IT support, Microsoft 365, cybersecurity, cloud and network infrastructure, hosted telephony and IT consultancy. Role Overview We are looking for an experienced and customer-focused 2nd Line IT Support Engineer to provide advanced technical support to managed-service clients. The successful candidate will take ownership of escalated incidents, troubleshoot complex technical issues and support Microsoft 365, Windows, servers, networking, cloud and cybersecurity environments. Key Responsibilities Provide 2nd line remote and onsite technical support. Take ownership of escalated incidents and service requests through to resolution.…

Read the full description on Growth Resourcing's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: powershell, azure, teams, gdpr

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Umhlanga. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

powershellazureteamsgdpr

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