Customer Success Manager (Key Accounts)

Riyadhonsitemanager

Posted 1mo ago · via Workable

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About this role

Role Overview Own the day-to-day commercial and operational relationship for a portfolio of live Time & Material (T&M) and Managed Services client accounts. This is a commercial and operational ownership role, distinct from project delivery; your focus is the client relationship, billing, and SLA governance, not project scope, requirements gathering, or technical delivery. You'll be the client's trusted operational point of contact, ensure the company's revenue on every engagement is properly recovered, and keep Sales, Finance, HR, and Technology aligned behind you. Key Responsibilities 1. Key Account & Operational Governance • Own end-to-end operational governance for a portfolio of multiple concurrent client accounts.…

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Recency

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Location fit

This role is based in Riyadh. We weight your proximity and willingness to relocate.

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