Customer Operations Manager
Praha-Praha 4onsitemanager
Posted 2mo ago · via Teamtailor
About this role
About the job At IPF Digital, we’re on the journey of becoming a skills-based organization – where your capabilities and potential matter more than job titles. We want to know what you’re great at, what excites you, and what you’d like to grow into. You will be responsible for the day-to-day management of the Czech Customer Care team . Providing leadership and direction to Team Leaders and their teams to ensure that an excellent standard of service is provided and maintained. Customer Operations Manager primary area of focus is to ensure that the business remains operational, sales focused, profitable, customer focused and resourced in an innovative and cost-effective way, and to drive profitability. Not sure if you tick every box? We’d still love to hear from you.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Praha-Praha 4. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams