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First Brands GroupCorporate Support and Operations

Client Service Specialist I (Hybrid)

Phoenixhybridmid

Posted 1w ago · via Icims

About this role

Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. We are looking for candidates who live within 50 miles of our location: 4950 S. 48th Street, Phoenix, AZ 85040. Acts as the primary contact for the email servicing of commercial client requests. Requests may consist of various task types inclusive of account opening, account servicing, bank transaction inquiries, and technical support. May also be responsible for influencing client adoption of online tools. Requests are received through a variety of channels and resolutions are generated by navigating, researching, executing, or escalating issues typically guided by precedent and/or established procedures.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Phoenix. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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