Director Client Support Center (Hybrid - Phoenix/Raleigh)
Phoenixhybriddirector
Posted 1w ago · via Icims
About this role
Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office located in either Phoenix or Raleigh. The Director, Client Support Center provides strategic and operational leadership for a multi-channel client servicing organization within Client Advisory Services and Enterprise Operations. The Director is accountable for delivering exceptional, consistent, and compliant client experience across voice and digital servicing channels while improving operational performance, associate effectiveness, and cost to serve.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Phoenix. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at First Brands Group
- View →Mortgage Banker Sales AssistantAtlanta, GA, US
- View →2027 Summer Intern - Accounting & Business Systems (Morristown, NJ)Morristown, NJ, US
- View →Managing Director - Middle Market Banking, Market Leader - ChicagoChicago, IL, US
- View →Manager Client Support Shared ServicesPhoenix, AZ, US
- View →Relationship Manager IIIPortsmouth, NH, US
- View →Director, Site Reliability Engineering & Capacity ManagementRaleigh, NC, US