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KravetCustomer Service

Customer Service Representative - Fabric, Trim & Wallcoverings

WoodburyRemote (US)mid$42K – $53K

Posted 1w ago · via Recruitee

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About this role

The Opportunity: The Customer Service Representative plays a key role in handling day-to-day customer interactions and order management as related to fabrics, trimmings, and wallcoverings across all of our brands. Responsibilities: Handling general inquiries regarding product specifications, pricing, availability, and inventory levels, along with web help and chat support. All aspects of order management: initial review and entry, changes to existing orders, and proactive follow-up, including sample requests and product returns. Taking ownership of difficult and/or complicated situations as they arise, demonstrating professionalism at all times while working to resolve the matter at hand.…

Read the full description on Kravet's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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