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LansweeperCustomer Experience

Technical Support Engineer - Network & Security

Ghenthybridmid$38K – $51K

Posted 1w ago · via Recruitee

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About this role

Context & Impact Lansweeper is opening a new Support Engineer position in Ghent to keep pace with a growing, increasingly complex global customer base. Your mission: become a trusted technical expert helping IT professionals worldwide get maximum value from the Lansweeper platform, working from an extensive in-house lab across Windows, Linux, macOS, Active Directory, VMware, AWS, and Azure. Over time, you'll grow toward SME-level expertise in one or more technical domains, with a clear path toward Operational Lead and beyond. Near-term focus: handle more cases faster, with fewer touchpoints per resolution. By 2027, the team moves toward enterprise account support, meaning customer calls and higher-stakes interactions become part of the picture.…

Read the full description on Lansweeper's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, sql, aws, azure, claude…

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Ghent. We weight your proximity and willingness to relocate.

Score yourself on this role.
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gosqlawsazureclaudejiraconfluenceteams

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