Manager, Customer Success - Enterprise (m/w/d)
Munich Headquartersonsitemanager
via Personio
About this role
Why we need you The Manager, Customer Success - Enterprise is responsible for onboarding, enablement and adoption for our high-touch customers, ensuring customers get value quickly and stay on track through to renewal. This role manages a team of Onboarding Managers and Subject Matter Experts, works closely with Account Management, Sales Engineering, Product and Operations, and drives time to value, product adoption, retention and expansion across the high-touch segment. Success in this role requires strong team leadership, sound judgement in customer situations, commercial awareness, technical curiosity and structured delivery management, a proactive approach to achieving milestones, and consistent delivery aligned with company standards.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: segment, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Munich Headquarters. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
segmentteams
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