Onboarding Manager, Cybersecurity/CTI (m/w/d)

Munich Headquartersonsitemanager

via Personio

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About this role

Why we need you The Onboarding Manager delivers exceptional onboarding experiences for an assigned portfolio of new customers, ensuring a smooth transition from sales to adoption. This role oversees onboarding from Closed Won through completion, creating and executing onboarding plans, coordinating internal teams, and tracking progress. The Onboarding Manager plays a critical role in executing tasks that support adoption and time-to-value, while capturing and sharing relevant customer feedback to improve internal processes, content, and product quality. Success in this role requires strong collaboration across Sales, Customer Success, Account Management, Product, and Engineering teams, as well as a proactive approach to achieving onboarding milestones and ensuring accountability.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Munich Headquarters. We weight your proximity and willingness to relocate.

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