Software Support Analyst
Readingonsitemid
Posted 3mo ago · via Lever
About this role
At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government.
As a Software Support Analyst, you'll play a pivotal role in ensuring our customers get the most out of our products. Your primary responsibility will be to provide remote technical support, helping customers overcome day-to-day technical challenges.
This role report to the Engineering Support Team Leader and does not have any people management responsibilities.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Reading. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included