Advisor, Customer Intelligence (Digital Architect)

San Juanhybrid

Posted 1w ago · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

The Advisor, Customer Intelligence (Digital Architect) is responsible for designing business processes that drive digital transformation, innovation, and automation to enhance customer experience, increase product adoption, and support growth. This position will be working hybrid and is based in Oriental Center building, San Juan, PR. MAIN DUTIES & RESPONSIBILITIES: Evaluate complex processes and systems to drive the design and re-engineering of features or products, leveraging optimized workflows. Partner with agile teams to define epics and user stories with acceptance criteria, ensuring a healthy, prioritized backlog aligned with the roadmap.…

Read the full description on Orientalbank's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in San Juan. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at Orientalbank

See all open jobs at Orientalbank →