Customer Service Representative - AT&T - 9/21

Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a key player in delivering exceptional customer service! Our Call Center Customer Service Representatives engage directly with customers, handling inquiries and resolving issues to deliver an outstanding experience. As a representative of our valued clients, you will primarily work with ATT customers, providing support and guidance on their inquiries regarding products and services. KEY RESPONSIBILITIES: Manage inbound calls with professionalism and enthusiasm while addressing customer inquiries. Utilize your problem-solving skills to troubleshoot and resolve customer issues effectively. Document customer interactions and maintain accurate records to ensure continuity of service.…