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Otd CareersIT

IT Helpdesk Technician B2

Bogotaonsite

Posted 3mo ago · via Workable

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About this role

We are looking for IT talent with a B2 English level! A leading company in the BPO sector is seeking an IT Helpdesk Support Analyst oriented toward providing technical support and solutions to users in a dynamic and multicultural environment. 🔎 Job Conditions 📍 Location / Modality: 100% On-site – Bogotá (Conecta 80). 📄 Contract Type: Permanent / Indefinite term contract. 💰 Salary: $2,850,000 COP base salary + up to $200,000 COP in performance-based commissions. 🎓 Training: 2 fully paid days. 🕒 Schedule / Shifts: Full-time availability from Monday to Sunday. Morning window shifts (finishing at 5:30 PM max). 2 days off per week (rotating/not fixed). 🚀 Main Functions Provide tier-1 IT technical support. Troubleshoot and resolve basic hardware and software incidents.…

Read the full description on Otd Careers's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bogota. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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