Associate Technical Support Engineer

Bangalore - Carinahybridjunior

Posted today · via Workday

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About this role

About the Job: The Red Hat Global Learning Services (Training and Certification) team is looking for an Associate Technical Support Engineer to join us in Bangalore, India. In this role, you will be part of the Training Technical Support team, providing timely technical support to employees and our learners with respect to their queries on Red Hat online training, course-related guided lab exercises and certification. You'll need to continuously learn and deepen your knowledge of Red Hat solutions. Support will be 24x5 and will include shifts. What will you do: Provide technical assistance to learners by responding to incoming service requests and live chats about Red Hat Online Learning system.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: python, shell, kubernetes, ansible, teams

Level fit

This role is junior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Bangalore - Carina. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonshellkubernetesansibleteams

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