Incident Management Consultant (Hybrid)

* Securian Financial Group’s internal position title is Infrastructure Consultant. Position Summary: The Incident Management Consultant serves as the process owner and subject matter expert for incident and major incident management within IT Service Management, accountable for defining, governing, and continuously improving practices that protect enterprise service availability, minimize business disruption, and enable rapid restoration of services relied upon across the organization. The role leads and oversees major incident response across the full lifecycle, including maintaining 24/7/365 availability for high-severity incidents, and facilitates end-user and executive-facing communication during both business and after-hours events.…