Service Desk Technician
Chicagoonsite$63K – $75K
Posted today · via Workday
About this role
This position requires availability to work the following schedule: Monday: 8:00 p.m. to 6:00 a.m. Wednesday: 10:00 p.m. to 9:00 a.m. Saturday: 7:00 p.m. to 6:00 a.m. Sunday: 6:00 p.m. to 6:00 a.m. The Service Desk Technician is responsible for providing high quality customer service interactions with the firm’s end user population via the telephone and email. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Service Desk Technician will work independently, and as part of a team, to deliver outstanding service and support. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Chicago. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
monday