Billing Customer Service Representative
Remoteremotemid
Posted today · via Lever
About this role
ESSENTIAL FUNCTIONS: Communication Management: Serve as the first point of contact for call escalations, from patients via phone, email and other internal communication platforms, providing friendly and efficient service to patients, insurance companies and their representatives. Relay messages from requesters to appropriate team members or departments utilizing multiple software applications. Reviewing requester concerns for escalation. Assist with coordinating incoming and outgoing billing requests, ensuring timely sorting, facilitating responses and follow-ups. Ensure all patient information is kept confidential and secure in accordance with HIPAA regulations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: hipaa
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
hipaa
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