Customer Account Operations Executive
Hong Kongonsite
via Personio
About this role
Job Responsibilities • Manage end-to-end order management operations and activities for assigned customers, including order processing, documentation, ERP data accuracy, monitor and follow-up order status to ensure complete delivery on time. • Create and maintain Customer Master Data and Specific Information in ERP system, ensure data integrity and compliance with internal standards. • Coordinate with internal teams (SCM, Logistics, Engineering, Global Offices) to meet customer requirements, resolve operational issues, handling claims, returns and engineering queries. • Monitor demand signals, analyze and compare forecast & actual order booking of assigned customers to identify large deviation from the agreement. • Keep tracking item lifecycle from NPI to MP and business award.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Hong Kong. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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