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Tdecu

Relationship Specialist

Katy - Cinco Ranch Member Centeronsitemid

Posted 5 days ago · via Workday

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About this role

Position Summary: The Relationship Associate delivers a unique and memorable Member experience aimed at improving Member financial wellbeing through processing account transactions such as deposits and withdrawals, as well as opening, closing and servicing accounts and consumer loans. Fully implements TDECU’s Key Plays to create a welcoming Member-centric environment. Acts as the Lobby Engager as assigned. Schedules Member appointments. Actively listens to fully understand each Member’s need or situation to recommend and/or implement solutions. Owns Member issues and responds effectively to address and resolve problems. Responsible for providing superior Member Service, ultimately contributing to Net Promoter Score feedback and results.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Katy - Cinco Ranch Member Center. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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