Supv Teleservices
Viejas Casinoonsite
Posted 3 days ago · via Workday
About this role
Job Summary The Teleservices Supervisor is responsible for the daily activities of the Reservation Sales Agents and Guest Services Information team which include motivating, coaching and recognizing positive guest service. This individual will schedule work, train, conduct performance reviews, discipline team members and assist with employment-related issues. He/she will perform phone operator functions such as answering inquiries, relaying incoming calls, paging guests and other people as needed, and making public announcements promotions and events. Job Description • Supervises the daily activities of the guest service information and hotel reservation sales team. • Monitors team members’ guest service and technical performances.…
Read the full description on Viejas Casino & Resort's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Viejas Casino. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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