Customer Care Representative EMEA (m/f/d)

Metro Manilahybridmid

Posted 1mo ago · via Workday

About this role

Dennemeyer has been setting the standard in the IP industry for more than half a century. We are the world’s most comprehensive provider of Intellectual Property services, offering legal services through Dennemeyer & Associates, software systems through Dennemeyer IP Solutions, and administrative and management services through Dennemeyer & Co. We are currently seeking a Customer Care Representative to join our team. The Customer Care Representative will provide customer phone, email and chat support during EMEA business hours and will also assist with selected Customer Success activities. These include supporting renewal and upsell activities, following up with clients, providing relationship support and monitoring client health.…

Read the full description on Dennemeyer's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, salesforce

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Metro Manila. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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