IT Service Desk Technician (f/m/d)

Team spirit and initiative are your most prominent strengths and you are motivated to develop a long-term career in Intellectual Property, in a multicultural work environment? Apply now! Your tasks Provide 1st level incident logging and resolution or re-assignment to the 2nd level Provide Service Request Fulfilment for IT services Provide support for various technical areas like, computers, computer peripherals, mobile phones, printers, applications, conference systems, user account and access management, etc Adhere to and promote all applicable official Dennemeyer policies, procedures, and standards Ensure the adherence to existing policies (ITSM, ITIL, Security) Leverage the Dennemeyer official knowledge base in response to incidents and requests to ensure consistency and adherence to es…