Guest Services Manager
Miami Beachonsitemanager
Posted 2w ago · via Workable
About this role
SUMMARY: The Guest Services Manager is responsible for overseeing the daily operations of the Guest Services and Customer Service functions at the property. This position leads the Customer Service team and ensures residents, guests, visitors, and other stakeholders consistently receive professional, responsive, and high-quality service. The Guest Services Manager serves as a key point of contact for service-related matters, oversees team performance and scheduling, resolves escalated concerns, and works closely with the General Manager and other departments to ensure seamless property operations and an exceptional resident and guest experience. RESPONSIBILITIES: Oversee the daily operations of the Guest Services and Customer Service teams.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Miami Beach. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Lefferts Investments
- View →Maintenance TechnicianMiami Beach, Florida, United States
- View →Housekeeping / Maintenance ManagerMiami Beach, Florida, United States
- View →Financial AnalystMiami, Florida, United States
- View →Project ControllerMiami, Florida, United States
- View →IT Systems & Support SpecialistMiami, Florida, United States
- View →Director of Human ResourcesMiami, Florida, United States