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RichpanelCustomer Success

Customer Success Account Manager

Bengaluruonsitemanager$374 – $624

Posted 3mo ago · via Workable

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About this role

Quick Highlights Role : Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate support, reduce costs, and deliver effortless CX at scale. Reports to : Head of Revenue Stage : Team of 25. Primarily based in Bangalore, India, with a few team members in the USA. Shifts: US time-zone support. Growth : Raised seed round from Sequoia and profitable with over 2,000 US-based brands. Location : In-office. Bangalore, India. Compensation : INR 15 – 25 LPA, depending on experience. Team : You'll be part of our world-class Customer Success team, working cross-functionally with Product, Sales, and Support to drive adoption and retention.…

Read the full description on Richpanel's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, sequoia

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bengaluru. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gosequoia

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