reqspace
Start free trial →
R
RichpanelCustomer Success

Customer Success Manager - Strategic Accounts

Bengaluruonsitemanager$374 – $624

Posted 7mo ago · via Workable

See if I'm a fit →Tailor my resume for this role →Apply on Workable ↗

About this role

Quick Highlights Role: Own end-to-end success for a portfolio of high-value customers at Richpanel , an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate customer support, reduce costs, and deliver effortless CX at scale. Reports to: Head of Customer Success Stage: Team of 25. Primarily based in Bangalore, India, with a few team members in the USA. Shifts: Rotational, including US time-zone support Growth: Raised seed round from Sequoia and profitable with over 2,000 US-based brands. Location: In-office. Bangalore, India. Compensation: INR 15 – 25 LPA , depending on experience. Team: You’ll be part of our world-class Customer Success team, working cross-functionally with Product, Sales, and Support to drive adoption and retention.…

Read the full description on Richpanel's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, sequoia

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bengaluru. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gosequoia

More at Richpanel

See all open jobs at Richpanel →